But it stops almost within 3 hours of playback time. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. Thanks both! Germany. What is the expected behavior? Linksys Velop mesh router 3 nodes. If it's only one song, that same song will play continuously until you tell it to stop. My Question or Issue . The music just stops. It took a few times before she caught on that you could also play songs from the app. -SWH. It will play Spotify with no issues. I end up having to shut it off for about a minute or two and then turn it back on. While I am listening to Pandora, instead of it moving to a new song, Pandora stops playing abruptly before the end of the song. I wanted to feel less anxious and put a happy spin to the whole row. Alexa plays music for maximum 5 hours. We are starting playback of this playlist from our device/product on which we have integrated AVS SDK , expecting it to play for more than 8 hours. It doesnt matter what channel I select, stations, etc. Say, "Alexa, stop in 30 minutes," to set a time for the sounds to play for and then turn off. Can you please provide update if any, after the above mentioned root cause? I have an app that starts up an MP3 audio file with an audio player. Also, I can still see 'stop button', which means it thinks it's playing. Can't explain why, but it works for me. We’ll occasionally send you account related emails. New comments cannot be posted and votes cannot be cast. 2019-07-09 10:32:03.552 [ 1] 5 DefaultClient:AIPShutdown 2019-07-09 10:32:03.551 [ 1] 9 DirectiveRouter:onDeregisteredCalled:handler=0xe5d489e0 Many free services automatically stop a stream after a period of a few hours. Alexa responds by playing “For Now” a song from the 2004 play Avenue Q. Now for the past month it only plays one song and stops which has made both pandora and alexa next to useless because that's all I use it for. It's almost like a CD is skipping. Amazon Echo Dot 3 Gen. My Question or Issue . Yes! Fire up the Alexa mobile app, tap the menu button in the top corner of the screen, tap Settings > Device Settings, tap the “plus” button, and then tap Add Multi-Room Music Speakers > Continue. @dipalisb can you also check 2 things for me whenever you are able to reproduce this issue (with or without turning off the microphone). You can choose any amount of time you wish. I've not noticed it as much recently though so it may have been patched but it used to just stop mid song, then carry on eventually. If the audio plays for awhile, i will say "Alexa Stop", but then she says "There was a problem with the requested skills response", then the audio starts playing … After an hour, Alexa will stop playing whatever podcast, music or story you're listening to automatically. 1. 1 Like. I have checked the logs according to this, I could trace down the point from where the Speech recognition started, however the reason for this recognition mode is not clear from the logs, Note:- We always start AVS self test at a place where nobody is around, hence wondering if any similar word utterance could have caused the Listening... mode. When enabled, Alexa will announce the title and the artist name before playing each song while you’re listening to a radio station, playlist or new release on Amazon Music … Thank you for helping us diagnose this bug! If I ask it to resume, it … This recently started happening with my echo when playing music via Amazon. At times, she just stops playing completely. Houston Avid Contributor I; 7 replies I have seen a few of these postings but they seem to be older. Alexa responds by playing “For Now” a song from the 2004 play Avenue Q. Alexa can make calls only when you've set up your contacts correctly. Type in the name of a song or playlist you prefer, then tap “Select Provider” and choose a provider like Spotify or Amazon Music. either AVS SDK perspective or Alexa Cloud dependencies and issues? Recently moved. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". It would be great if we can determine if the issue is with the barge-in logic or not. Same problem here, (stops playing after exactly 10 minutes, even when used with the AC adapter plugged in) but I solved it by not plugging power in through the AC adapter, but directly to the usb port of the MacBook. Think its perhaps after the latest update it was working fine yesterday. If I ask Alexa to resume, I get a message along the lines of "Sorry, music stopped playing because there was no activity on the device for several hours." Mine does with Spotify sometimes. Start Alexa application integrated on our product and say "Alexa play music from amazon". Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Yes happening to me too. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. What behavior are you observing? Spotify ver 8.5.19. iPhone XS, iOS 12.4. Spotify playing in background/ foreground > Lock device > Spotify stops playing with no evident pattern of time/track playback. Our Initial Analysis of Logs : Alexa stops playing music after a few songs. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. When i ask Alexa to play my playlist, it starts right up. Country. Anyone help fix this: When listening to music on Alexa multi room speakers using Spotify connect Spotify randomly stops playing. When the next song begins to play, the music plays again for the same amount of time and then cuts off. When I look at the touch screen, I can see that C4 still thinks it's still playing because the music artists/titles change every few minutes. One thing that has fixed it before was doing a Windows update, but there are not any available right now. 1. However, after you start it playing, you can say, “Alexa, play for x hours” and it will stop after that period of time. We need to resolve this issue as soon as possible. The guy said there was no estimated time when this would be fixed but let me know that one day the issue would go away. If i ask Alexa to Play, Skip, Continue, whatever… its no problem. Pandora stops playing after a few hours and it's NOT MY COMPUTER: it's Alexa, Google Home, and my computer. So, we probably spent 3 hours just talking about it and working it out until I felt a bit less crappy. I have been with echo/alexa tech support for 2 hours this morning without any help. Alexa plays music for maximum 5 hours. Surprise! 2019-07-09 10:32:03.552 [ 1] 5 DefaultClient:TemplateRuntimeShutdown I'm playing the XM Radio thru the native C4 driver. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. log files show that Plex seems to think … Set Prime as Default Music Provider. Successfully merging a pull request may close this issue. Multi-room audio lets you control music playback on Echo speakers. This is precisely to prevent them playing to empty rooms, wastefully consuming server capacity and internet bandwidth. Most of the times playback stops after 3 hours only, even though internet connectivity is good. Sign in 2019-07-09 10:32:03.553 [ 1] 5 DefaultClient:AudioPlayerShutdown, 2019-07-09 10:33:58.293 [ 5] 5 InternetConnectionMonitor:updateConnectionStatus:connected=true. Most of the times playback stops after 3 hours only, even though internet connectivity is good. When I look at the touch screen, I can see that C4 still thinks it's still playing because the music artists/titles change every few minutes. So, I turn to Alexa and ask her to play “All Shapes and Sizes” by The Lucky Stars.
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