Hello, Thank you for posting your query on Microsoft Community. Personally, I believe it is an engineering issue on Spectrum's part. Can some one let me know what I can do? Video playback quality is based on the strength of your network and internet … Factory reset using remote. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. To work on these devices, they need to be running iOS 9.0 or higher. Firstly, you need to sign in to the troubleshooting tools for identifying whether your cable TV service has been disconnected for non-payment or any kind of signal outage in your area or not. The sound is alright but the screen is pitch black. I'm having same troubles which lead me to this forum. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. All the sound. It works on my iMac and iPhone, but not the iPad mini. Watch live and On Demand shows, and manage your DVR, whether you're home or on the go. Update Spectrum App. I'm trying the update now. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Video cable connection → B. I can turn the iPad off and back on and then sometimes it works. Thought it was my phone because my phone was having lots of issues, but I got a new phone and the problem with the Spectrum app persists. This can include the iPad, iPad Mini, iPhone, and iPod Touch. What version of iPad & OS that you are using ? In response to cahvah, doesn't even work on my regular iPad. Audio cable connection 1. My 32' LG LED TV has suddenly lost picture! Since the last Apple and Spectrum upgrades I get no audio with Spectrum TV app on iPad mini. Television Has No Sound Answer 4: Make sure there is not a pair of headphones connected to the TV audio out jack on the side or front of your TV.. Television Has No Sound Answer 5: Check all of the cables that are connected into the back of your TV. No I looked the internet and it seems this problem is wide spread with Samsung smart TVs. The last thing I did was update my Apple TV and all of a sudden no video. This never happened until the last month or so. If your Spectrum TV is missing channels or has any type of issue with picture quality or no picture issue, use these troubleshooting steps to solve the issue. Looks like no one’s replied in a while. The screen is totally black but it will show the sound/mute button and what looks like a lock with a circle and arrow going around the lock? Distorted, Fuzzy, Snowy, Missing Channels and Ghosting TV Screen. I have reset the Apple TV 4k 64gb to factory. Please either fix it or tell us all how to correct this problem. Still works great with HBONow. + The app is free. This site contains user submitted content, comments and opinions and is for informational purposes only. Then, check if a picture appears on the TV screen. This happened to me because of a usb drive not properly ejected. iPad mini Wi-Fi, I have sound but no picture. It is also possible that the Spectrum app has been outdated due to which it is encountering issues while establishing a connection with its servers. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? After 3 hours on the phone with Spectrum I was told there is a conflict between the operating system and Spectrum. But while there have been six Plus and Max size models over the years, the iPhone had never featured PiP windows — until now. spectrum tryouts obviously have a problem with the newest app version. Used to work great. With AirPlay 2 available on select 2018, 2019, and 2020 Samsung TV models, you'll be able to stream shows, movies, and music, and cast images from all your Apple devices directly to your TV. Now my DIRECTV app plays the sound just fine but no picture on the TV. FaceTime isn't available in all countries or regions. This appeared to be my only option. How to FIX LG TV black screen if it wont turn on completely. 3. Bbsabbsa, Nov 16, 2018 5:57 PM in response to cahvah. Only hdmi cable from spectrum box, and hdmi cable fire stick. The Spectrum TV app is a brand new, free smartphone app for all current Spectrum customers. Is anyone else having this problem and has anyone found a solution? One of the frequent problems encountered by the AirPlay, is that usually during the process of the transfer, sometimes certain parts of the video is left out. I have deleted the app and reinstalled. After switching it on the picture flashes for a second and then the screen goes completely black. Therefore, in this step, we will be updating the app. I can connect my iPad to my smart TV Ok but when I try to cast using Apple Airplay from within the BT Sports app, it only transfers the sound not the picture. Spectrum app on Apple TV plays audio but no video, works fine on iPhone. I have same problem. All postings and use of the content on this site are subject to the. A. TV Screen Is Black – Powers ON But No Picture. In other cases, there are pictures, but there are no sounds. If you want to get involved, click one of these buttons! If you've got an iPad or iPhone and want to connect it to a TV, you've come to the right place. It has to be something with the app. The last thing I did was update my Apple TV and all of a sudden no video. iOS 9.3.5, I get sound but no picture. Our verdict: Great! I have unplugged everything, tried to reset it, no good. Personally, I believe it is an engineering issue on Spectrum's part. California Consumer Do Not Sell My Personal Information. Download & start streaming today with the Spectrum TV® App. null, Nov 16, 2018 5:57 PM in response to cahvah I connect my iphone 5SE to my TV via a Dock Connecter and an HDMI cable. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. The TV or any additional equipment should be set to the same channel. I can see the guide either way you get to it. Spectrum tv app..no audio im on an iPad and on my own spectrum WiFi. Technician's Assistant: Was there a power outage recently? Having the same issue. When I am in the App I hear the audio but no picture. Why it works on iOS and not TvOS is a mystery. From home screen go to right pointing arrow in top right side of screen to settings and do reset at the bottom of the list. Cannot access Settings menu on TV with remote because no picture. I even changed the video from 1080 to 720 60hz to 50hz with no luck. ‎Spectrum Analyzer is full of fantastic advanced features you won’t find elsewhere easily! Same issue- sound but no picture for LIVE TV in the app, but it worked previously- running IOS 13.7. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. I even tried doing the Airplay from Iphone 11x to the Apple TV still nothing. In ... Fios TV Technical Assistance: Sound but no picture; Community Sign In/Registration cancel. Updating to iOS 14.0.1 should resolve the issue. I have deleted and reinstalled the app several times. I even tried doing the Airplay from Iphone 11x to the Apple TV still nothing. + Spectrum TV is currently ranked #32 in free Entertainment apps for iPhone, as well as #37 in free Entertainment apps for iPad. Many thanks. Unfortunately, it is very buggy on AppleTV 4K. Can't change WiFi name or password for Sagemcom Router or get WiFi information on it. To get rid of these picture and TV Screen issues, follow the below mentioned steps. Sometimes I have to turn it off and on ten times! To start the conversation again, simply ask a new question. I have this same problem. Other apps like video player and BBC iPlayer cast properly. Watch tv anywhere, on any screen, with tons of On Demand choices. Question: Q: On my IPAD, I have sound but no picture? Software IOS 9.3.5, Question: it started happening when I updated the app a few days ago. Make sure your receiver and TV are switched on. Sounds like you having a similar but different issue. When I am in the App I hear the audio but no picture. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. I could watch my apps but not antenna tv. I have deleted the app and reinstalled. The app also does not work on an Orbi Router only the Spectrum router. Flat screen plasma tv turns on but no picture or sound repair. PLEASE HELP! If you hear sound, try making a call with your iPhone and turn on speakerphone. + Spectrum TV is a highly rated app (4.5-star). The SpectrumTV app works great on my Apple mobile devices (iPhone and iPad). If you are watching a full episode on The CW App or CW Seed App on iPhone or iPad, and there's audio playing but no video, try the following steps: Check Your Internet Connection Your internet connection and network bandwidth must be sufficient to stream video on cwtv.com or cwseed.com. Netflix and Amazon Prime Video work fine. Does anyone have a clue on how to fix this? Connect the A/V device directly to the TV and not through the audio system using the video cable. Cannot get picture on Samsung TV QLED connected to Spectrum cable box. Please fix this! My TV has a sound but no picture. + It is also the 449th most popular free iPad app … I have reset the Apple TV 4k 64gb to factory. Message 2 of 2 (5,010 Views) Sometimes there is audio and no picture when watching live TV; other times no picture or sound at all. Try to call again later, or from a different location. It looks like you're new here. With the issue description, I understand that after upgrading to Windows 10 you get a Green screen with sound … Even the notifications are popping up in This app offers a fast and accurate spectrum analysis suitable for both amateur hi-fi enthusiasts and professional A/V engineers. You may call for Spectrum support for any additional assistance. Shop online or through the My Verizon app and get your orders fast. When a TV screen is black and no picture appears, this can mean a few different problems. On iPad or iPod touch, make a FaceTime call. Turn on suggestions. Can control TV volume and On/Off with remote control. I have found that rebooting my phone solves the problem temporarily, but that gets annoying. Use your smartphone, tablet, connected device, or computer. I have reset everything, uninstalled, reinstalled etc. It fixes for about 15 minutes and then goes back to no picture. Since the last Apple and Spectrum upgrades I get no audio with Spectrum TV app on iPad mini. For that: Select the “Apps” option on your TV and select the “Google Play Store” option. With it, you can watch Live and On Demand TV shows at no additional cost. It was set to auto update. Now all of the sudden, I get the home screen with all my channels, the channels open, but when I choose a video or movie, no picture. Perfect video no audio. Your account at your fingertips. Netflix and Amazon Prime Video work fine. I didn’t understand the previous comment about using the Apple TV app as you can’t play the BT Sports channels using that. Sound and picture is okay except live tv. I can see the guide either way you get to it. To start the conversation again, simply ask a new question. my Tv is 2 years in November just passed. From playlists and podcasts on your iPad to pictures and videos on your iPhone, you can now enjoy it all on your Samsung TV. I can hear my music on my IPAD but there is no picture. I'm surprised my Apple Tv 4K did not update on its own. For example, you can only hear the sounds playing, but there's no picture. Spectrum TV app not working on IPad. (it is possible the TV was moved slightly and a cable has become disconnected or loose) Television Has No Sound Answer 6: If you … ... Sound but no picture ‎02-19-2018 05:31 PM. I have had this Roku for two years and never had a problem. More After 3 hours on the phone with Spectrum I was told there is a conflict between the operating system and Spectrum. I am having the same problem. When you’re experiencing “picture problems” that often means you have a fuzzy signal, no access to your channel guide, or even no picture at all (like those old-timey TV blizzards that The Ring ruined for us). Less, User profile for user: Since iOS 9, the iPad has had Picture in Picture mode, which lets you minimize a video that you're watching into a floating overlay so that you can multitask in other apps while it plays. Download Audio Spectrum Analyzer dB RTA and enjoy it on your iPhone, iPad, and iPod touch. Even when there is picture and sound, the picture breaks up. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Q:
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